Business Technology Performance Index 2011

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In collaboration with the Equipment Leasing and Finance Association (ELFA), Capgemini has completed the 9th annual study of current technology trends in the equipment finance market.

The Business Technology Performance Index 2011 serves as the industry benchmark for information technology (IT) and operations direction and spending and represents a summary of responses and analysis.

The 2011 Business Technology Performance Index (BTPI) was written and compiled during the period from July to October 2011. It is based on industry research and responses from 26 participants representing bank, captive and independent finance companies across a large spectrum of ticket sizes, market approaches and geographies. The respondent companies are largely members of Equipment Leasing and Finance Association (ELFA).