Cars Online 2010/2011: Listening to the Consumer Voice

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Cars Online 2010/2011 study highlights increasing demand for green vehicles and mobility alternatives as the automotive industry shifts to stability and growth.

Capgemini’s 12th annual global automotive study surveyed over 8,000 consumers in Brazil, China, France, Germany, India, Russia, the UK and US, and provides a detailed analysis of consumer vehicle buying behavior around the world including shopping patterns, social media usage, online buying, green vehicles, customer interaction, and aftersales and servicing.