Capgemini presenta la 18ª edición del informe "Trends and issues in transportation and logistics".
“Trends and Issues in Transportation and Logistics”, 18th annual study released
by Capgemini in collaboration with JDA Software, Georgia Southern University and
University of Tennessee demonstrates how far the worldwide recession is shaping
the transportation and logistics sector. The study is the result of findings from
a survey participated by 830 respondents across fourteen industry sectors ranging
from energy/chemical/mining to retailing. The study is released in conjunction
with the 2009 Council of Supply Chain Management Professionals (CSCMP) Annual
Global Supply Chain Conference taking place in Chicago, September 20-23.
Main highlights of the study are the following:
- Top three megatrends that have most affected logistics strategies over the past
- Economic downturn (#1 megatrend in North America and Europe).
- Cost of logistics services (#2 megatrend in North America and #3 megatrend in
- Increasing customer requirements (#2 megatrend in Europe and #3 megatrend in
- The study identified five key drivers of sustainable supply chains: Optimization,
Adaptability, Velocity, Profitability and Synchronization.
- Nearly half of transportation and logistics players see cost-cutting as their
primary strategic objective, while the focus on customers is declining.
- There is a significant increase in the number of shippers who said that “cost
reduction” is their primary strategic objective, climbing to 44 percent of respondents
in 2009 as compared to 35.5 percent in 2008.
- Significant decline in the importance placed on customer service with number
of shippers who listed “improved customer service” as a primary objective decreased
to 18 percent – down from 26.6 percent of respondents in 2008.
- A continued inability for many respondents to solve the issue of customer visibility
with only 40.7 percent of shippers is able to provide customers with visibility
of orders in transit. This percentage declined significantly as one moves upstream
in the supply chain, with only 18.5 percent of customers having visibility of
raw materials commitments.
For the first time, the 2009 study looked at similarities and differences that
exist between North American and European shippers. The key differences that emerged
from this comparison included:
- North American shippers are more willing to share data with a typical customer
than their European counterparts. Specifically, 28.6 percent of North American
shippers indicated that “anything” or “almost anything” requested is shared versus
only 11.9 percent of European shippers surveyed.
- European shippers experienced fewer difficulties in dealing with fuel-price volatility
compared to North American shippers.