Dreamforce 2016

  • October 4, 2016 to October 7, 2016
  • USA, San Francisco, CA – Moscone Convention Center
  • Booth #1705

Capgemini is proud to be a Platinum sponsor at Salesforce’s largest cloud event, Dreamforce 2016.

We’re a Global Strategic Cloud Alliance partner with Salesforce delivering a complete portfolio of integrated services across multiple industries. We were recently recognized by Constellation Research as a 2016 CRM Market Leader*, the recipient of the 2015 Partner Innovation Award in Financial Services and were ranked as a 'Leader' in an independent report on Salesforce Implementation Partners Q2 2015 by Forrester Research, Inc.**.

Our team of experts is ready to connect with you so schedule a meeting now to discuss how Capgemini can support your journey to the Cloud, visit us at Booth #1705, and join us in our sessions.

If you have questions, please contact dreamforce.us@capgemini.com

* Destination CRM, The 2016 CRM Market Leaders: Consultancies, August 2016
**The Forrester Wave™: Salesforce Implementation Partners, Q2 2015, June 26, 2015

Learn and Succeed with Our Expert Sessions

Using Salesforce as an Omni-channel Platform

Abstract: Join us to learn how one of the world's largest Insurers, AIG Insurance, plans to use Salesforce as an Omni-channel platform. AIG, which already has a large global install of Salesforce across various LOBs, sees Salesforce as an Omni-channel platform that can be used across the entire insurance value chain to provide a better experience for its employees and customers. Hear their Point of View and future vision around their planned use of the Salesforce Platform.
Speakers: Scott Minter, Global Head Salesforce, AIG
Date/ Time: Thursday, October 6th, 2016 - 11:00AM
Where: TBC

Leveraging the Service Cloud to Integrate, Transform, and Consolidate

Abstract: Join us to learn how the Service Cloud has enabled one of the world's largest fleet management companies to quickly transform and standardize business operations, while integrating two companies that were on disparate legacy platforms for end-to-end vehicle maintenance and customer management operations. We'll provide insights on the transformational journey and core components of the roadmap related to process and technology change.
Speakers: Craig Kellogg, Element Financials
Date/ Time: Wednesday, October 5th, 2016 - 8:00AM
Where: TBC

Digital Transformation with Airline Sales at KLM

Abstract: Air France-KLM, the largest aviation group in Europe, had the ambition of becoming the 'Number 1' in sales force. Their goal was to put their customer in the center, and provide outstanding customer service. This was achieved by improving and harmonizing their sales processes and tools worldwide, and in the process, strengthening their international sales force. With interactive workshops, an agile approach and a tight schedule, Capgemini helped Air France-KLM roll out an entirely new Salesforce system worldwide in a space of just 32 weeks!
Speakers: Tony Dryden, Air France-KLM
Date/ Time: Wednesday, October 5th, 2016 - 4:30PM
Where: TBC

Meet our experts